It’s a sad truth that if you’re conducting business online, you will run into… let’s just say disagreeable sorts. Part of managing an online community is learning how to deal with negativity. In short, learning how to deal with haters. Because as we all know, haters ARE gonna hate. Being unprepared for the inevitability is a fast track to failure.
So how do you deal with all that hate? Check out this set of 5 tips to get you started!
Note: For the purposes of this article I’m talking about your average grumpy community member, not aggressive, personalized attacks. If you’re dealing with personal attacks, please seek additional assistance!